Tenants report a problem on WhatsApp โ no app, no login. Your team runs every incident from one dashboard, across every building you manage.
One flow connects the tenant, your coordinators, and your technicians and vendors โ with a full record behind every ticket.
Frictionless for the tenants who report โ powerful for the team that resolves.
No download, no portal, no password. Tenants message on WhatsApp and get a tracked ticket back instantly โ in Arabic or English.
Assign technicians and vendors across departments, track SLAs, and keep a complete audit trail โ with analytics that show where time and money go.
Your own branded WhatsApp Business number, included in every plan.
Every report becomes a ticket with a category and priority, instantly.
Coordinate in-house technicians and external vendors across departments.
See what's on time, what's slipping, and escalate before it's a complaint.
One dashboard across every building โ filter, compare, and drill in.
A complete, searchable record behind every ticket โ for owners and audits.
Right permissions for admins, coordinators, technicians and vendors.
Bilingual tenant experience and notifications, from day one.
The channel your tenants already open every day โ zero friction to report.
Bilingual by design, not bolted on โ matching how residents communicate.
Shared, dedicated in-region, or fully on-premise โ you choose the posture.
One dashboard across every building you manage, however fast you grow.
"For a fraction of a percent of the service-charge budget, we get faster resolutions, a full audit trail, and vendor accountability โ recovered on coordinator time alone."
Simple and fair โ you pay for what you manage, and your rate improves as your portfolio grows. A dedicated WhatsApp number is included in every plan.
In a short session we'll map your buildings, confirm your implementation timeline, and give you a fixed quote โ SaaS or on-premise.